Milani Plumbing, Heating & Air Conditioning

My experience with Milani Plumbing was excellent. I had contacted a few other companies and never received a response (extremely unprofessional). Milani contacted me immediately and made an appointment within a few days. On the phone, they were friendly and professional. We had the great fortune to have David G visit us twice to fix two toilets, a faucet, and a bathtub stopper. He was a really nice young dude. He was very helpful, friendly, and knowledgeable. The bathtub drain was badly stuck and corroded, and he refused to give up until he removed / replaced it - the poor guy almost popped a blood vessel in his head trying to loosen it LOL. Needless to say, we were extremely impressed with his service and perseverence in resolving our plumbing issues. This experience was so incredibly positive that I will definitely contact Milani again whenever we require assistance. Thanks to Milani and David G for an excellent experience - highly recommended! :)

I had a water pipe burst. After check the review, my wife called and was told it would be a double charge because of it was after 5pm. Sure. my wife hoped there would be someone come soon. The dispatcher said it would be within 1hr. No problem. We waited 2hr and made 3 phone calls during the waiting. The final call told us the plumber was from Langley. You kidding me. I asked for north Vancouver service, you sent someone from Langley. And the most stupid thing was the plumber took lions gate where my house was just the north exit of ironwork bridge. Eventually the plumber arrived. it was 9pm which we made first phone call at 6:30pm. He doesn't look any worry to the situation we got. Went back and forth from 2nd floor to our garage. The first half hour passed and he couldn't figure out what happened. Our 2nd floor powder room were full of water from the ceiling, same as our garage on the ground floor. Suddenly he found there was something wrong with our sprinkler system. Problem found. He asked us to call our strata because he was not responsible for the sprinkler. Now it was 10:30pm. I gave 2 star because the plumber found the issue finally. But his attitude and the work of dispatcher was totally unprofessional. I definitely say no to these guys.

Darren Was great and actually fixed my faucet instead of “cutting out” a whole in the wall as the other company suggested. Quick, professional and friendly. I will ask for him next time- very much recommended.

Just had a water tank replaced by Mark from Milani in North Van. When I made the appointment, the lady on the phone explained the billing expectation and possibilities very well. No surprises. Mark arrived on time this morning after a heads up call from their office. Amiable, cheery guy to do business with. The removal/installation was done in a timely manner and the resulting job was a marked improvement over the existing installation. A very tidy work, on budget, on time. Very happy and will use them again.

I tried to get water filter replacement and faucet installation done for my reverse osmosis system at home. It took me two VM's to get a hold of them and never heard back about my request. If Milani does not want to commit to a task that is fine. Just be upfront about it and tell me I am better off to look for service somewhere else. Waste of my time.