Stevens Plumbing & Heating Ltd.

John spent the time needed to complete the work; he responded to my concerns promptly and completed the work efficiently. There seems to be very good communication between the office and the technicians. I would highly recommend this company.

You will not be disappointed with the service (from the first contact with Julie on the phone) from this company. I highly recommend Stevens for any and all your Plumbing and Heating needs. They understand how important you are and get the job done ASAP. Couldn't ask for more! Thank-you.

I called up this company after looking up their reviews. They sent a plumber who was untrained, to fix our toilet. He was making some weird grunting sounds in the toilet while struggling with it (and it scared my wife while she was at home alone the second time). He left without fixing it in the first visit, only to get some parts in the second visit but could not fix it again -- in fact he left it unoperational this time. I only got a call after two months -- so I am not sure what the people were thinking -- that we would not use it for two months? But fortunately we had contractor who came in, made a quick fix and we got it working while the bathrooms were being renovated -- so that's when I realized that the plumber may not even be licensed. I would never in my time again on NorthShore call these people. I wonder how this business gets 13 good reviews and a high rating. Looks like lots of friends and some good PR. I had a chat with John Stevens about him and he still charged for 3 hrs and the parts they ordered. No concession and no courtesy write-off of the amount. They know it was shoddy service but they don't care. I see one more bad review and I completely believe it. The business is going down probably and maybe they plan to retire it.

These guys do a great job. Well priced and fast.

Need quality and reliable plumbing for your home? Who ya gonna call? John from Stevens Plumbing and Heating Ltd. That’s who! We are new homeowners who purchased an older North Vancouver home built in the late 1950s. With an older home lots of work needed to be done. John was our one stop shop for getting the home into working order. We had a list of things that we wanted done. We also added to the list on the day of with several items which included installing a new garburator, installing a new toilet, and having our gas fixtures assessed, ensuring everything was safe. All the items on the list were completed. John was also proactive and repaired the drainage lines under our kitchen sink after detecting hairline cracks in the existing piping. He also replaced some of the outside water fixtures. All in all John gave us confidence and made our house workable and liveable. He was punctual and took care of everything promptly and professionally. He was cheerful, respectful and listened to all our questions and concerns. Our expectations were not only met, but exceeded. We will definitely have John back for any future work required. We would highly recommend him for all your plumbing and heating needs. R&R