
- Country: Canada
- State: Alberta
- City: Calgary
- Address: 4176-2919 49 Ave SE, Calgary, AB T2B 3J3, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had a huge leak under my kitchen sink, I called Need a Plumber and the girl on the phone was very helpful with setting up an appointment and letting me know when the plumber was on his way. They sent Dylan to my house, he was knowledgeable in the issue I was having and let me know different options before he started the work. He was efficient and cleaned up before he left. Overall had a great experience with this company. Thank you again!
Thank you need a plumber. I liked everything about the service I was provided. Jette was a great technician who helped me understand my issues in depth and provided me with all options for how we could fix it. He worked very hard and kept me well informed. Special thanks to The girls in the office, Jennifer was a such a sweetheart. She told me someone would be at my house in 30 min and that’s exactly what happened. Very professional service from a great company.
I had Dylan and Rick in two different appointment from a need A Plumber Company and both were a great customer service people: explaining everything before and about the job and go through details telling you different options. letting you decide which one you choose. I appreciate their help and I recommend them again and again to any job for me or my friends and families.
Do not recommend! The first time I called these guys they said someone would over around 8-10pm they called at 9:30 saying they were running behind and weren’t able to make it but someone could come tomorrow, so I agreed to that but needed them their before I started work so they said someone would be there between 7-8am. They called a couple minutes before 8 am saying they were running behind again but would call when someone was on the way. So I got a call quarter after 8 and someone finally showed up at 8:30, the guy was very nice and said my drain needed a new seal so I agreed to him fixing that $331 later. A couple days later a had a shower and it was still leaking! Nothing had been fixed! So I called and told them that the problem was not resolved and they said someone would come out between 4-6 today... it is now after 7pm and still no sign of anyone and now it goes straight to voicemail when I call.... I am very upset now having paid $331 for nothing and now to them ignoring me, just waiting around. Do not use this company!! I believe they over charged me and I have gotten terrible service.
Great company. The woman on the phone kept me up to date on the status of my appointment, and the plumber was fast and friendly. My taps were switched out quicker than I expected, and I will keep need a plumber in mind next time I have a leak.