- Country: Canada
- State: Ontario
- City: Ottawa
- Address: 25-174 Colonnade Rd S, Nepean, ON K2E 7J5, Canada
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Had Francis P&H come in to replace my hot water tank. My installers Kaitlyn and Zack came on time, got through the job quickly and left with only a little clean up left on my end. Very pleased with the whole process from quoting to install. This has been the second job with them (air & furnace back a few years) and both have been no muss no fuss which is the way I like it!!
I was very impressed with a number of items while my new air conditioning was being installed: prompt arrival in the morning; clear discussion on what would happen throughout the day; did not disappear in the middle of the work for lunch. No discussion took place in advance about what would happen to the garden where the new unit was to be placed, so I was concerned about plant damage. However, not a single plant was disturbed and you could not tell that any work had been done in the garden whatsoever. And now I have a very comfortable home during the latest heat wave. Thanks!!
I have a furnace and an air conditioning system installed by Francis Plumbing & heating in June 2019. The installation process went by very smoothly, and I was very impressed by the technicians, JP and Alex. They were both very efficient, on time, friendly and professional. I was also very pleased with the service received from the sales rep, Ray, who was very professional and informative. And he was very helpful in taking the time to explain the systems to me. I would highly recommend their services.
Quick & Professional Service. Sales Representative who came to home was professional and helpful. Staff at office arranged for installation staff to come quickly and at a convenient time for us. installers arrived on time, professional and helpful.
Kyle, Kaitlyn and Phil were fantastic. Thank you. The furnace and hot water tank were installed where I wanted them, on time and on budget. They explained my options for venting, gas lines, etc. and helped me figure out the best answers. They even found me a custom hot water tank due to my extremely narrow basement stairs. Great experience.
