
- Country: Canada
- State: Ontario
- City: Ottawa
- Address: 2160 Thurston Dr, Ottawa, ON K1G 6E1, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I am very thankful that Enercare helps me to install my hot water tank and replace the furnace pipe. Since My basement is finished, it is difficult for the crew to install the pipe. The crew came to my place three times, and they managed to install everything properly in the end. This is great service, and I will not hesitate to recommend to any of my friend.
Update: July 31st, 2019 All I can say is that Norm Rollin is a MIRACLE WORKER!! Awesome guy, takes you through the ENTIRE process to make sure that you understand everything, gives pro tips to help you out in any way he can, and goes WELL ABOVE what you'd expect from a normal repairman! Thanks again for the AMAZING service Norm! ---------------------------------------------------------------------------------------------------------------------- I had the GREAT pleasure of getting to deal with Norm Rollin today as my technician who came and resuscitated my A/C Unit. His professionalism, knowledge, and customer service were outstanding. Not only did he walk me through the entire process, but he broke it down into layman's terms that I would easily understand. He then went above and beyond, took me downstairs, and showed me how and where to seal joints in my duct work where I was losing A LOT of airflow. Norm is a definite asset to the Enercare team, who's passion and exceptional customer service should be leveraged in helping train the next wave of technicians joining your workforce. Thank you again for a great experience Norm. I expect I'll see you again, as I will only be requesting Norm for all my future service/maintenance. ------------------------------------------------------------------------- Woke up with no hot water and a shocking wake-up, but thanks to Stephanie, my day's back on track! She diagnosed the problem in seconds, zipped back to her truck, and came back with the parts needed to fix the issue. All total it took Stephanie 10-15 minutes. Her customer service was excellent and she is defintely an asset to your team. Thanks for sorting things out so quick!
Just had 4 water tanks replaced today by James and Wendy. The guys did an amazing job. From the removal of the old to the placing and installing the new ones. Everything went as smooth as I could’ve hoped for. Thanks again guys for a great job well done!
The professionalism and conduct of Shea was more than excellent. His attention to detail, respect to listen (never rushing with a quick answer), and the great work performed by him during the first visit and the second day when, together with Christian (also great worker) installed the water tank, was outstanding. All companies should learn to treat its customers this way. Also very happy with the way Enercare managed my water emergency. Outstanding.
My installers where Luca and Jesse they did a great job installing and removing my hot water tank. Very professional and on time. My home was well protected against damage with carpets they rolled out. They took time to explain the controls. Very satisfied and would recommend them. Happy Customer LR