Express Rooter Plumbing

Douglas Sapp has a strong work ethic and gets the job done right.

Promised an initial appointment to my uninhabited rental property: they showed up early, started working without full discussion and approval. I only found out too late. When they'd completed most of the digging and destruction, they called to let me know what they were doing. The call was about a half hour before our agreed appointment. When I arrived to meet them at the property, they described everything that needed to be done clearly. They promised to be completed by the end of the day. Though the guys worked hard, and it was STUPID hot out there, the job want done. No problem, I thought. We made an appointment for them to come back and finish it on Thursday. I paid them for the whole job- even tipped the worker $50 on top of it. Thursday came and went- not even a call from them. Wish it had worked out differently. Three stars for the hard work, two missing for not being there when they said they would... Either time.