
- Country: USA
- State: California
- City: El Cajon
- Address: 1840 Joe Corsson Dr, El Cajon, CA 92020, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
What can I say, this company I am going to refer to everyone I know! I am very picky, being a OCD contractor myself, and they didn't just meet my expectations.. they exceeded them. It's a very rare occasion to work with a company that not only delivers on what they promised, but is friendly, professional, and efficient. I never give 5 star ratings to ANYONE, but this Matrix Plumbing deserves it!!
Very professional, knowledgeable, did a fantastic job and went above and beyond. Cut natural gas supply to fit my dryer, connected the dryer with new parts (after I'd been working on various connectors for a week, none of which passed the soapy water test), installed air gauge on sink, sealed sink, and fixed leak under 2nd sink. Little pricey, but invested in making sure it was done right. Highly recommend.
Strange experience. I called to get a quote. Matrix came out the next day to review the job. They were courteous and professional. But they never sent the quote. I called their office 5 times over the next 2 weeks to try to get the quote. They always told me they would get right back to me or send it right over, but they never did. Finally I gave up and called a different plumber.
I called Matrix plumping and they came out the next day for a bid and fully prepared to do the job if accepted. I called at least a DOZEN different companies for bids and not only did Matrix Plumbing have the lowest but the fasted turn around time I could find. Gave me all of my options and first thing was first, safety. Micheal and Ricky broke it down for me to understand and answered all of my questions. I received follow up calls since I wasn't home during installation just to ensure my family and I had hot water and that everything was working fine. Btw my situation was not an easy fix. I live in the country where were on propane and had difficulty piping, vents, etc. They had to specifically order my water heater, which I tried for DAYS to find a distributor and they were able to find in minutes with their connections. I would definitely recommend Matrix plumping to my family & friends.Thank you Matrix plumbing for the excellent service and providing my family hot water.
Bruce, Ricky and the team came out and did a great job on my sewer line. They were up front, honest and punctual. They even extended a 1 year warranty to my specific job and will be back out to pressure test my line when I get that phase of construction. I will be working with them again and highly recommend Matrix Plumbing. Thanks Bruce for all your hard work! Donnie Andreozzi BY Homes LLC