
- Country: USA
- State: Texas
- City: Mesquite
- Address: 2405 I-30, Mesquite, TX 75150, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
15330 Lyndon B Johnson Fwy, 15330 Interstate Highway # 405, Mesquite, TX 75150, USA
- 1 reviews
The personnel we encountered were courteous. The work was performed in a timely manner, as we were being charged by the hour to locate an under the slab leak. The repairs were scheduled and completed to our satisfaction. The office personnel " Danielle" was friendly and gave us a follow-up call for each event scheduled. We have used this service, in the past and would recommend it to anyone.
They say they open at 8am but at 8:10 still nothing but a recording! So I just received a call back from Flow at 9am one hour after they should've opened not happy at all with the customer service. WON'T BE CALLING THEM AGAIN.
We were fortunate that they were able to visit us quickly, analyze our problem, and recommend the right solution.
Highly Recommend. I found Flow Plumbing via the Good Contractors List and was very pleased. They gave me a time for the initial service call and stated they would try to make it earlier - they did! Early arrival and clear communication by technician Sixto and his helper. We had two projects and they gave an estimate for both. They were efficient and professional (even put on booties over their boots in the house). After work was completed they ensured I was satisfied with the job. Attention to detail was great - Sixto ensured their was no debris in the downline portions of the fixture. I am confident there are not many technicians who would go to the trouble of doing same. Will use Flow Plumbing in the future.
Did not even remember my scheduled appointment. They lost out on a nearly $4000 job. They say that they did not have a record of me calling so I went back to my recent calls on my phone and hit redial it called the exact Flow plumbing in Mesquite. The lady that answered said they had a replacement person in on the Monday that I called, that is after I proved it was them I called. Sorry but own up to your mistakes and try to do better people take off work and expect companies to be where they say they would be at the time indicated.