- Country: USA
- State: Texas
- City: Georgetown
- Address: 105 Halmar Cove #200, Georgetown, TX 78628, USA
- Store
- Monday: 7:30 AM – 4:30 PM
- Tuesday: 7:30 AM – 4:30 PM
- Wednesday: 7:30 AM – 4:30 PM
- Thursday: 7:30 AM – 4:30 PM
- Friday: 7:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Unfortunately, this is a bad review. The guy was 30 minutes late for the appointment to give us an estimate. I took off early from work and then had to call to remind them. I believe the lady lied to me because the guy was supposedly running late at previous job and coming straight over. However, he showed up all clean and wearing sandals with his girlfriend in the truck. We should have received the estimate via e-mail a few days later. It has been 8 days with no contact from them. Honesty and timeliness are fairly important when doing a plumbing/bath remodel. Not reliable.
These guys are great! From scheduling the appointment to the service guy arriving right on time, they were professional and efficient in every way. Ben did a terrific job!
I called Mainstream Services after a recommendation from Pelican Water Systems to have them come out and install my newly purchased water softener. Paula was great explaining the process, and setting up the appts. Then Ben came out and made it all happen. He was wonderful, extremely professional, did a fabulous job and cleaned up after himself. I couldn't be happier with the way the plumbing he set up around the system looks! I will definitely call on them in the future for any other plumbing jobs I have in the future.
I called 6 or 8 plumbers to come diagnose and repair a leak. 2 gave me appointment options 3 days out; the others have yet to call me back. Mainstream called me back within an hour and had a tech here in a couple of hours. Ben (technician) was a very knowledgeable and friendly explaining his findings with us. We have found a friend in the plumbing business!!
Very helpful