Central Plumbing & Heating Inc

I went to their store looking for a product that didn't exist (unfortunately). However, the staff spent a lot of time walking me through a few alternatives to solve my issue. They were incredibly patient and knowledgable. I've been there in the past and they've always been great!

We had a rough day trying to get plumbing issues handled and resolved. After wasting 3 hours at home depot we stopped here. Not only were we met with helpful friendly staff who had the time for all if our "silly" questions and patients for explaining what we needed but they went above and beyond any possible expectations of business. I can not even find words to express the kindness we found. The kindness continued after we made our purchase and were outside having some car troubles, so it was not simply a profit driven kindness. The gentleman I belive was probably the owner and his wife stayed late to be sure our issues were resolved when they could have easily just locked up shop and gone home. I will recomend pay a little more than the big box store and get the treatment every customer deserves. Fantastic customer service is so hard to find in today fast paced world.

Central Plumbing and Heating arrived within 2 hours of me calling regarding a broken water heater....emergency! Once arrived, the plumber installed and removed the water heater within 2.5 hours. Impressed with expediency and customer service. This may be a normal cost, but the only downfall was that I have never heard of paying someone $160/hr for them to drive to your house and back from their workshop. From the call prior to work, I understood that this cost was only added if I didn't need to have anything fixed or replaced, which I did. It may have been miscommunication but I felt this was something I shouldn't have been paying. Overall, I recommend.

Empoyees are always courteous and professional. They had exactly the part I needed. You should consider going to Central first.

They had what i needed and for a fair price. Im from homer and had just paid 50 dollars more down there for the same exact item. Britt was awesome. Super friendly and helpful, he also took the time to show some tips and tricks at getting the most life out of the peice. If i have any other problems i will definitely be calling them first.