Advanced Professional Plumbing Heating and Air Conditioning

I would highly rate the company. My furnace was not working, so I hired another company to diagnose it. The service person came and removed the motor. He stated that the motor needs to be replaced and will cost me $1500 to do so. Since my furnace is old, it is better I replace it and will cost me $5000 for a new furnace. He charged me $170 for coming and left the motor outside the furnace stating since it is not working, there is no point putting it back. So, I called 5-6 other companies for a quote and everybody gave me the same ball park number. I had got a promotional offer from Advanced Professional, so I wanted to give them a try. From the very first call, Advanced Professional was truly professional. Valentina was extremely courteous, responsive and knowledgeable. Joey was the technician that came over. He tested the motor and stated that there is nothing wrong with it. It is the capacitor that is not working. He replaced the capacitor and placed the motor back to the furnace and my furnace was working. It is now a week since I called Advanced Professional and I am very happy with their services. I have saved their number and would definitely call them again if I need to.

This place is a SCAM!!! They say one charge on the phone and charge you triple after the service. Nobody explains “additional” fees when you call - how convenient. On top of that they set me up for an appointment next day with a confirmation text of the day before. I had to wait and get postponed because their staff - Isiah didn’t know how to schedule properly. Totally unorganized and unprofessional. Do yourself a favor and go elsewhere. Horrible service. Let’s not forget the 5% transaction fee!

Advanced Professional Plumbing is truly the way to go! As a homeowner, you wonder which plumbing company will serve your needs without ripping you off. APP workers and staff members are truly professional, efficient and knowledgeable about their craft. I've called them twice in reference to two different services and I wasn't disappointed. Thank you Advanced Professional Plumbing for making sure my heat and hot water were running. If there is ever a need, I will certainly call again. THANK YOU!!

This company only gets two stars for the technician that came out. The poor ratting is for the customer service. When made appointment said system is working but recently purchased home and would like someone to walk me through system and check it. I explained I had 89$ tune up coupon. I believed this is what I would be charged. When I was charged $125 plus tax I called and was told that wasn’t what was agreed on and then was transferred to another person who hung up on me.

I had a real emergency with a very sick dog and no AC, they really came through for me! Quick and honest, highly recommended