
- Country: USA
- State: New Jersey
- City: Paterson
- Address: 367 Knickerbocker Ave, Paterson, NJ 07503, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I called them on a Sunday for emergency services on a broken A/C unit. They spent about 1 hour, said it would cool again, and charged me $1,487 cash... An hour later, the unit was still not working. I called for a refund. They said they would call back but never did. I called back and the phone continues to ring off the hook. I texted, they viewed texts, but never responded. Total criminals. I had to call another contractor who repaired for $300. Scam company. Don't use, will be suing them.
I am a volunteer with my local American Legion. Masco AKA Surgeon Plumbing charged $850 to one of our World War II vets, who is 98 years old, to replace the kitchen faucet and snake the drain. I’m disgusted to think what person could take advantage of an elderly person like this. This business should be ashamed of themselves!!!
Very good customer service. Sam and mike very respectfull. They made sure everything is working before they left my house and cleaned up like they were never there working. I sure will give them a call next time!
Great customer service. The receptionist is so sweet and professional. I will call them again.
Fast and reliable service, will use for future jobs.