
- Country: USA
- State: North Carolina
- City: Greensboro
- Address: 107 S Walnut Cir, Greensboro, NC 27409, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I am very pleased with the transition of my fireplaces (old coal fireplaces) to gas. As well, Phil was extremely helpful, and guided me through the process. And George and Jim were experts at the install. I really appreciate that by the end of it - I felt like I was being helped by family. Trustworthy folks and the real deal!
Very disappointed in recent communication and pricing from this company. After speaking with the owner of this company and several others for a grill project, we decided to go with this company because they receive glowing reviews on the next-door app and the owner assured us they were incredibly price competitive and worked fast. Our mistake After several missed opportunities to come to the house to either quote and or start the job (multiple missed chances), we finally received an estimate and a start date. We believed it to be very high, however we trusted the reviews. And, we don’t run gas lines for a living… And the owner gave us some explanations of expensive parts. When the techs arrived, we were told it was a hard fast price (we understood it to be an estimate, not a contract) i called to allow the owner a chance to make it right, however, he was very defensive and said that if we were to switch to labor and materials it may actually cost us more. Not great service. Not in line with the reviews on Next Door app. So disappointing. Ultimately we were charge $600 for 45 minutes worth of work. And no fancy parts needed.
They did a good job fixing my regulator that controlled my fireplace. A little $$$ but My fireplace works again.
The works was done on time and at a reasonable cost. Another plumbing contractor quoted the same job for more work than needed and other items inside the house at a higher cost than Edwards and Mills. Edwards and Mills did quality work and was very honest. All of the materials were on the truck and only did what was needed. We are on a fixed income and this is important. We recommend them as the best and they were given to us by PNG and a HVAC contractor as the "go to" plumber. We were not disappointed. Thank you Phil Edwards.
Called them and was transferred to someone named Phil, said they charged $155/hr, and will charge for however much time and material it takes to install the line, I ASKED FOR AN ESTIMATE AND WAS TOLD THEY DON'T DO ESTIMATES...they just do the job and charge you. I was like NO THANKS! Calling other options, bad customer service and blind charges.