
- Country: USA
- State: North Carolina
- City: Charlotte
- Address: 362 Crompton St, Charlotte, NC 28273, USA
- Store
- Monday: 7:00 AM – 6:00 PM
- Tuesday: 7:00 AM – 6:00 PM
- Wednesday: 7:00 AM – 6:00 PM
- Thursday: 7:00 AM – 6:00 PM
- Friday: 7:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
& University, 1632 W Sugar Creek Rd, Charlotte, NC 28269, USA
I am not easy customer, but I had a great experience with IRV and their technicians and office staff. My HVAC was about 20 years old. That’s why I decided to replace it. I spoke with Richard, he sent two of his technicians to inspect my HVAC. After they did the inspection they took the time out to answer all my questions. He was very patient and knowledgeable with me. He was able to send me estimate prices on several different options. When I checked other prices for competitor companies, IRV had the best price hands down. They saved me thousands of dollars. I am so impressed with how responsive the company is, they always answer the phone in a timely manner and answer my questions. I’ve never had such Great experience with any service company than I had with IRV. I would like to thank the IRV tehnician and the office team, they helped make my household happy and cool again. God Bless IRV!
I am thankful that IRV Plumbing sent Jeremiah out to fix my sink recently. I was overly pleased with his abilities. He arrived promptly, with a smile and knew exactly what was needed to correct the issue. He was prepared for the job. I was impressed with how he took the time to explain what would need to be done to fix my sink. And to top it all off, he fixed it quickly! IRV Plumbing is doing something right, their customer service model outshines the rest! Thank you, Jeremiah!
Plumbing issues are almost always an emergency and IRV plumbing has been quick to respond multiple times. We bought a 17 year old house and in a year and a half we’ve already had to replace a sump pump among several other issues. Tony in particular was amazing! Friendly, knowledgeable and fast!
Leon is extremely knowledgeable and quick. I got a quote from the punctual plumber first, they were going to charge me 1k and IRV was able to do it for half of that price. He put our tub back in and it was hard to do because he had to figure out how it was put in the first place. He did everything with no destruction to our property.
Great service. I had Tim L. and he was extremely helpful and took time to explain all the issues to me in addition to actually fixing the underlying issue. Highly recommend.