
- Country: USA
- State: Illinois
- City: Bloomington
- Address: 6756, 1210 S Main St, Bloomington, IL 61701, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Only the least amount of work/supplies were used, and not quality parts. Charged an arm and a leg... likely almost twice the cost that I discovered later, would have been appropriate. These guys rely on NEW business from BIG Advertisements, because they sure can't get return customers very well. ALWAYS get other bids against Mike Williams, as you will find other businesses that do it with higher quality parts, for a lower price. I DON'T RECOMMEND MIKE WILLIAMS.
I want to say Bruce is a great tech. He was honest about everything. He worked hard and was a nice guy. I wanted to give a 5 star review and I would if this review was just about Bruce. I can’t though. $600 to refill my r-22 was a ridiculous amount. I couldn’t believe they as a company wanted that much money. That’s even with a discount and him talking to his boss. Original price was $678. That’s just a ridiculous price. I understand r-22 is high and is being phased out but just to refill it seemed so high. It could have been 1/2 to 3 pounds didn’t matter how much they put it the price was the same. That’s my only complaint.
Will never use again, called them out for a sump pump replacement and got well and truly overcharged. I understand there is a call out charge for weekends but the almost a $1000 to replace a sump pump? Find someone else folks, and stay away from these rip off merchants
Dont sign up for there program, they require written and signed notice of cancelation. They do this in hopes you'll forget and they keep billing you. There is no reason you cant call and cancel.
I have been without a working shower for 4 days while waiting on someone from an approved list of vendors for my home warranty program. If i went through with my "approved vendor" I would have waited a total of a week for someone to come out just to look at my plumbing issue. Mike came over on a Sunday morning to give us our working shower back! Mike charged us barely what our out of pocket deductible would have! We are overly satisfied with the service and punctuality! He arrived 10 minutes before he said he would and he was able to help us out! We are forever thankful!! Great service!! We will call again with any issues!