
- Country: USA
- State: California
- City: Pomona
- Address: 154 University Pkwy, Pomona, CA 91768, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Great service overall nice and friendly people! I already use their services two times and honesty I would recommend if you need help quickly. And if they can't fox your problem they won't charge you for it which is nice.
Outstanding service, on time, and efficient, just as promised. Technition, Leo, was polite, friendly, and technically skilled. He explained all options, then simply got the job done. I will highly recommend Mike Diamond (and Leo!) to anyone, and would not hesitate to call them again.
WARNING ELDER ABUSE A Mike Diamond technician came to my great grandfathers home and gave him a $16,000 (yes 16 thousand) estimate for a tankless water heater and installation. You can buy a tankless water heater at Home Depot for about $1000 with a $3000 installation fee AND a 10 year warranty while Mr. Mike over here offers 1 year. Someone please tell me why the technician freaked out and said he would only deal with my great grandfather when I came into the living room right before he almost signed this bullshit contract. SCAMMERS. DO NOT DO BUSINESS WITH THIS COMPANY. I even called their "corporate" office and ask them for an average quote and they just avoided my questions and gave me the run around. This company is trash and their ethics are down the toilet, no wonder they're such shitty plumbers.
They said for $99 they'll unplug any drain and they did But they charge $50 to take the P trap Off Which only takes One Minute to undo Then the plumber didn't even put the pedestal back underneath the sink I will never use them again
Had a main line clog. They guy ran his snake in the drain and kept expressing concern that it was going to get stuck and warning me that if it did, and costs to recover would be my responsibility. All the time he's talking about different things and the cost. Putting a camera in the line $350.00 Water Jetting $1450. In the end he said he couldn't clear the clog, as his blade would come up with roots pieces on it and he was afraid of getting his snake stuck. So he basically gave me one option, Water Jetting at $1450. When I balked he "called his manager" and came back and quoted $1295.00 . I didn't know the difference, and everything in the house was backing up, so I said o.k. Luckily for me, it was Friday evening and he couldn't get a crew out that night, so we made an afternoon appointment for the next day. My wife suggested we do some research and sure enough found on line the most we saw anyone pay for Water Jetting was $850 and even that guy felt he got ripped off. $400-$500 was about average. So we called a few other plumbers, keep in mind it's Friday after 7 p.m. now. EVERYONE we talked to said the price was ridiculous and all of them said NOT to do the Water Jetting. We finally talked to a very nice guy, who explained a lot of stuff to us over the phone and he quoted us $120 for a simple snake with a cutter blade on it. About $160 if he had to make several passes with multiple cutting blades (starting small and getting bigger) and finally $200 for that and running a camera through after the clearing of the drain to show us the condition. I woke up the next morning and cancelled my Mike Diamond appointment and the new plumber came and ended up doing the $200 service and charged us $120! Mike Diamond's plumber basically saw we were in a bind and felt they could rip us off because we were desperate. Luckily, his Water Jetting people let him down and thanks to my wife, the internet and Muzila Plumbing, we saved $1175!!!!