Jennifer Bjorklund-Schroeder review about company Total Comfort Group
Total Comfort is the group contracted by my home warranty company to repair my air conditioner which worked a little before the tech came out. The tech came out Monday morning and completely disabled the system without any notice to me. I called to determine why I had no AC and was told he disabled it at the outside unit to prevent it from becoming "a solid block of ice". They explained what was wrong (a leak in the coil and condenser) and that they would be submitting their diagnosis to the warranty company so they could receive approval to repair my system. It is now Thursday evening and I have not heard anything. I have called my warranty company daily and they have requested the diagnosis via email and phone call to Total Comfort each day, yet Total Comfort continues to be unresponsive. Today they told my warranty company they would submit the information and give me a call TODAY but my call to the warranty company this evening confirms neither of those things happened. Meanwhile, I am on day 4 of having no air conditioning or guidance as to path forward.
From start to finish couldn't be happier. Same day service. Great company to do business with,from our company units to my home unit they can do it al...
The total comfort group has repaired my heating and cooling systems in my home and 4 of my commercial buildings. Every other contractor I’ve attempted...
Our AC went out this last Thursday during the night. Since we just bought our home in October I called our home warranty company. They submitted a tic...
Total comfort group contacted me as our water companies insurance we pay for. They were to take a look at a leak at our meter and I asked if while th...