Lauren Hallberg review about company Total Comfort Group

Lauren Hallberg
22.07.2019 Visit a company

Our AC went out this last Thursday during the night. Since we just bought our home in October I called our home warranty company. They submitted a ticket to Total Comfort Group to reach out in 24 hours to set up an appointment. Within 3 hours a gal called me to set up the appointment you could tell she was worried to inform me that given how warm it has been the earliest they could get to me was Monday afternoon. We assumed this was the case and already started seeking a place to stay for the weekend. Monday morning I happened to pull up Facebook and google reviews and was becoming very nervous that we were going to have an unpleasant experience. I was shocked that was not the case at all! My scheduled time was between noon and 3. At 1:45 ish I received a call that they were on their way. I work about 5 miles from home and by the time I got home the Tech was already here. The tech, Mitch Muffler, was very kind and professional. He checked everything out and made sure to explain to me what he was doing and why. He wasn’t irritated by any of my questions and knowledgeable in what he was doing. We are very pleased and impressed!

More reviews about Total Comfort Group

From start to finish couldn't be happier. Same day service. Great company to do business with,from our company units to my home unit they can do it al...

The total comfort group has repaired my heating and cooling systems in my home and 4 of my commercial buildings. Every other contractor I’ve attempted...

Total Comfort is the group contracted by my home warranty company to repair my air conditioner which worked a little before the tech came out. The te...

Total comfort group contacted me as our water companies insurance we pay for. They were to take a look at a leak at our meter and I asked if while th...