Natalia Munoz review about company AAA Plumbers

I have called 3 different times and every time is its a run around. The first two times I called to get someone to come out they told me they would call me back and never did. Good thing I called around. The funny thing is my company is right across the street from them. Today I call because we need a leak fixed and yet again got the run around. They told me since I don't have an account with them they can't send anyone out, until I set an account up with them. I was never told the first two times that I needed an account to get serviced. So, I was put on hold then I reached an assistant and she asked me who I was waiting for, I then told her accounting (Which they were not in the office at the time I called). I expressed how unsatisfied on there service and I was ready to look else where. she told me to hold on and she will get to the bottom of it and get back with me. So yet again i was put on hold for a good minute until she got back on the line. she proceeded to tell me that she spoke to the dispatcher and the accounting lady was back in her office, her name was Kelsey I believe. so i sat on the phone waiting to be transferred to this lady and the call ended. This was a headache just to get service, found someone else and they our on the way and it took less then 5 minutes to get everything set up. i will never call them again. spend your money elsewhere.