Elora Michel review about company AAA Plumbers

Elora Michel
25.03.2019 Visit a company

If I could rate AAA zero stars I would. They have horrible communication, horrible customer service, and they're very expensive. I work for a large Multifamily & Investment company and a lot of my sister properties use AAA for a lot of work needed on their properties. Now we are all going to Best Plumbing. I have called many of times for over a month and never have received a call back in regards to my issues. Save yourself the high blood pressure and use anyone else but AAA. UPDATE: Two weeks ago I spoke with a supervisor Kenny in regards to invoices I had that I was continuously trying to get resolved. He said he was terribly sorry for my inconvenience and he would have them credit it to my account. Well, today I received another invoice it was the same one I was disputing originally. The accounts payable chick (lenann?) was rude. I then spoke with Chuck who was also snippy. They do not take notes on their end to let the others in the office know that they made changes/adding credits to accounts. Still not a good review. Still haven't changed my mind about these people. Overall unprofessional.

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