Melissa Erikson review about company Remer Plumbing Heating & Air Conditioning, Inc.

I believe this is a very honest and professional company. From the reviews I have read, and responses from the office/owner, I can see that those who have negative feedback were under the impression that they should receive top notch service at the lowest price. Service companies always charge the first hour of service just for coming out, which is always explained. When a service technician comes out, it is taking time to do so, time he deserves to get paid for. Some jobs are faster/easier than others, and others are time consuming and difficult. I don't see why anyone would condemn a business because they didn't show up "on time". And there are always unforeseen charges, parts, warranties, etc. The quotes are an eye ball figure, not an exact price. Basically what I'm trying to say is, those who are leaving bad reviews to stay away and even hoping to put a good company out of business are childish. They clearly had issues due to their own misunderstanding of how service companies work, and the expenses involved with quality work.