Philip Derbigny review about company PlumbingTheRightWay, LLC

EPIC FAIL. Very Unprofessional. My Home Warranty Company sent them to my home to repair a leak. They came out and saw what the problem was which I was told that the drain was the wrong size after cutting a hole in the Family Room ceiling and that he would go and buy the right size and return to fix it. I had to call them 2 weeks later because I hadn't heard from them and when I finally reached them I was told by Anitra that she thought that the job was finished and the ticket closed. Anitra called back and said that since he couldn't find the right part to fit that I needed to have other work done before the job could be finished. After getting several quotes from contractors I called them back so that I could get the part back that was taken on the initial service call so that the contractor could see what had been removed and what needed to be done. I was told several times that it would be brought back to me but to no avail. When I would call them I would get a text message back stating Sorry but I can't talk at this time. I had to get the Home Warranty Company involved so that I could get the part back and they had even told them that the part would be brought back on a certain day which was in the Home Warranty Notes but when it wasn't returned on the said day they told them that it would be returned in the next 2 days. The initial call was made in 02/2019 and I just received A PART BACK NOT THE ORIGINAL PART on 05/2019. If they are recommend DO NOT USE THEM. Very Unprofessioanl and an Attitude like they are doing you a favor.