Jeff May review about company Caesars Plumbing & Gas

I'm renovating my laundry so I rang Caesars Plumbing and I booked a date/ time to have my laundry sink removed as the waste and to cap the pipes. I was told on the phone that it has been written down in the schedule book and I was the first job of the day starting at 08:00. 09:00 I called and I was informed by the same person that booked the appointment, it's not in the schedule book. I was then told a plumber will be available later that day but after calling another plumber, I decided to go with them over Caesars even if it meant the job would be done days later. I will never ever call Caesars plumbing ever again, so unreliable or maybe they are just very picky on what jobs they get, I'm guessing it's all about the $$$$$$$$ with them rather than customer service. I have read past reviews and they have a number of bad reviews, can see why. Would I recommend, obviously not