wei Zhong review about company Long Island's Burner King

Originally I put one star on the review after their incorrect installation and it didn't pass village inspector's inspection. After I made my complaint, they followed up and corrected immediately,. plus technician Eddie was very thoughtful and good work ethics. So I am giving the company a 4 stars upgrade. On 6/13/2019 Hi Brain, Please see attached inspection reports. 8xx Hawkins ave, Navien gas conversion $7625. paid in full on 6/5/2019. Plumbing inspector required the drain to be located in sink drain, not the waste line. in case the waste pipe can backup into the new unit and causing damage. I am not happy that your worker drilling a hole on the waste pipe. it can cause leaking once you remove it. Since the job didn't pass inspection. inspector has to come back to re-inspect. see attached additional re-inspection fee $150 that we paid today to the village of Lake grove. We assume you will reimburse me as our contract agreement. Please correct your errors ASAP. If you have any questions, you can contact inspector (see attached). On 6/17/2019 Third request to schedule plumbing correction according to village plumbing inspector. (didn't pass the inspection). Damaged waste pipe & incorrect connection, it can cause future leaks. We are unable to move in to the house. I extended my moving days and paid the landlord additional rent by day. it causing me financial loss for renting, and I can't move in. Please have it solved ASAP. (see attached Consumer Affair form that I am prepared to send). Regards, Wei Zhong Since you can't be reached, I called your office everyday and talked to brook, Angela, Debbie, I have to post on your website. Hope you can correct the work as inspector's request ASAP. 6/17/2019 Brook called and schedule technician Eddie come over. Eddie came and checked the problem, and he told us that he needs to get the material and come back tomorrow. 6/18/2019 Eddie called 30 minutes before his arrival. it was raining, he put the cloth on the floor and made sure he didn't get the wood floor wet, he did a nice and tidy work, he fixed all the problems. 6/20/2019 I received my $150 refund from their office. I got a Certificate from village of lake grove building department for gas conversion.