Rachel May review about company Best Plumbing

This company does a lot of work in our HOA. The plumber arrived over an hour after scheduled appt. He gave me an estimate of $400. The bill turned out to be almost $600. There is a $50 "travel charge" which was never mentioned. Also he said the cost of materials would be "negligible" but it was almost $230. He also denigrated another company while he was here. When I called the company they were not at all helpful. I resent having to pay someone $100/hr for their drive time, especially as it was not mentioned. Labor time should be charged only for the time taken to do the job. . .not for driving or figuring out the bill.