Best Plumbing

Dishonest and unprofessional company I used to replace one old galvanized valve in guest bathroom. Estimate for that work was about $250 - 300 when I called for service. (including charge for driving and visit). I requested tech to call me when he arrives to my condominium and give me exact price, and that was $375. I received a call day after from their office for authorization for charge $475. They could not explain almost double charge from original estimate except that was "ballpark" price. I checked with concierge record at front desk and building engineer who escorted tech to my condo, work was done in less than one hour and did not require any additional, unexpected interventions. No invoice was left or emailed to me. I generally have bad experience with plumbing companies except one plumber who did full plumbing renovation of my condo when i moved in, unfortunately he moved out of Houston. This was most extreme one since they asked for card authorization before visit, falsified time used for service and almost doubled the price without rational explanation for it. I will file complaint or at least report this to Better Business Bureau, that is the least I can do. Of course, will make sure this company's name is taken off preferred plumbing service list at St. Clair.

Decent price. Good work.

I've never actually used this company or been to it but Maps constantly pulls it up and asks me about it. I guess it's a good company but don't take my word for it because I don't know.

This is the best plumbing company ever. Their plumbers were nice and courteous. Plumbing has been working great ever since.

This company does a lot of work in our HOA. The plumber arrived over an hour after scheduled appt. He gave me an estimate of $400. The bill turned out to be almost $600. There is a $50 "travel charge" which was never mentioned. Also he said the cost of materials would be "negligible" but it was almost $230. He also denigrated another company while he was here. When I called the company they were not at all helpful. I resent having to pay someone $100/hr for their drive time, especially as it was not mentioned. Labor time should be charged only for the time taken to do the job. . .not for driving or figuring out the bill.