aida coralic review about company Best Plumbing

Dishonest and unprofessional company I used to replace one old galvanized valve in guest bathroom. Estimate for that work was about $250 - 300 when I called for service. (including charge for driving and visit). I requested tech to call me when he arrives to my condominium and give me exact price, and that was $375. I received a call day after from their office for authorization for charge $475. They could not explain almost double charge from original estimate except that was "ballpark" price. I checked with concierge record at front desk and building engineer who escorted tech to my condo, work was done in less than one hour and did not require any additional, unexpected interventions. No invoice was left or emailed to me. I generally have bad experience with plumbing companies except one plumber who did full plumbing renovation of my condo when i moved in, unfortunately he moved out of Houston. This was most extreme one since they asked for card authorization before visit, falsified time used for service and almost doubled the price without rational explanation for it. I will file complaint or at least report this to Better Business Bureau, that is the least I can do. Of course, will make sure this company's name is taken off preferred plumbing service list at St. Clair.