Abby review about company R.F. Ohl

Abby
18.11.2019 Visit a company

Terrible. I payed online and used a $25 discount code. They refused to deliver oil without letting me know the issue until after calling 3 times. Those calls yielded no information when I asked what the problem was. It took my husband calling #4 for them to reply. They stated that my home was not up to code with the pipes that lead to my oil tank. This meant that I would have to spend hundreds fixing it. When in reality they upgraded their equipment and wanted me to do the same. 1st the code is correct BUT it is not a must. You can find oil companies that still have the old equipment that fits to the piping. When I called another company they told me that the old piping was fine and they would be able to deliver oil. I can almost guarantee they also didn't want to honor the discount code. They made no attempt to work with me aside from a refund. I recieved my refund immediately but that would not be the case for an elderly neighbor of mine. An elderly lady was refused service for the same reason and when she decided to go somewhere else with her business they told her that it would take 8 weeks to get her money back. Approx. $800. The elder lady was on social security/fixed income and could not afford this. She needed this money. Take your business elsewhere.

More reviews about R.F. Ohl

Very happy with their services. I have my boiler serviced with them and all I can say is A+ in my books. They are very knowledgeable, explain everythi...

This company has always been willing to discuss my concerns and financial situation and work with me. Ms. Erica Pribila has always been phenomenal in...

I was a fan of RF Ohl as my primary furnace provider. While they may be more expensive than other furnace services, they were very thorough and respo...

Dean came out for a leak and solved several plumbing issues while at our home. My hubby now has fewer things on the honey-do list! :-) Dean was pro...