Advanced Plumbing, Heating and Air Conditioning, Inc.

It has been two days since they came out. They came out on Thursday. Diagnosis was that compressor is likely bad but need to check with their tech support. I called them for an update yesterday they stated they would call me back and they didn't. I called today and spoke to Craig he said they needed to trouble shoot some more and there is a 90% chance they will be back out on Tuesday. Not a great experience with this company so far. Why can't an experienced technician get out here and trouble shoot, call tech support if needed, find the problem even if it means be here 2 hours, and correctly diagnose and we move on to ordering parts. Looks like we are in with this for weeks hope it's not more than one month. I will update this review as we go.

I had an appointment scheduled for Thursday August 1st at 4:30 to have my air-conditioner looked at, I left work early to be home on time for this appointment. They never showed up, I called the office at 4:45 to find out where they were, for the lady to tell me she made a mistake and didn't put it on the board, cause she is not supposed to schedule that time. The only reason I had to use this place, is due to my insurance policy, complaints have been filed, and everyone will know not to use this company. Very unprofessional, and inconsiderate of others time. I will send them a bill for my wages lost.

We have worked with Advanced Air for decades. They are one of the best. They always go above and beyond for us and our tenants. Equally as important, they are honest. I would recommend them to any one needing quality work done!

Hightly recommend them.

Highly Recommend this company. Good, Honesty and professional. Felt the confidence, they knew what was the problem with our A/C and they were able to get us back up and running within a few hours. Pricing was very reasonable, I will definitely use them again. Glad we found them.