- Country: England
- State: London
- City: Enfield
- Address: 37 Stoneleigh Ave, London, Enfield EN1 4HJ, UK
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I had a great experience with the engineer. He was very friendly. He did a great job and explained to me in details about the job. Well done!
They take money out of your account when they shouldnt, I joined in January 2018 and paid them for one year, in January 2019 they took money out of my account without prior warning which was £231! I called to cancel they offered me a discount rate of 168.68, which I accepted and they refunded me the difference of £111. this morning July 8th they took another £168.68 which I noticed (I dont normally check but luckily it was the last payment so i spotted it, I called them and they claimed "system error". I'm just wondering how many people could they have done this to and people have not noticed! I cancelled my direct debit and told them to not renew me again as i dont trust them tbh, also the boiler service tbh was really bad, the guy didnt actually service the boiler he inspected it which isnt the same.
Positive experience and very professional, thank you
