
- Country: USA
- State: California
- City: Torrance
- Address: 2807 Oregon Ct Building F3, Torrance, CA 90503, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Our first appointment was booked within 24 hours. The technician, Sergio, was extremely professional, knowledgeable and polite. He explained everything, before and after every step. The part arrived within a few days, and Carter's proactively called me to schedule the repair work. An easy, highly professional experience at every stage. Highly recommended.
My tech was timely and incredibly nice and easy going. He also got straight to business and was happy to give me insight and advice about how to best care for future products. After working through tech support, he also supported my opinion that we had bough a lemon and helped ensure that a replacement was on its way. Would gladly use them to service my appliances again.
My air conditioning unit died. I called Carter Services and they came as scheduled and fixed it. It was a quick and easy transaction. The repair service guy was nice, polite and clean. They are now my go to company for repairs. Thank you.
I actually work for this company more than a decade ago. I have to say it was a very good experience the owners Are genuinely good hearted salt of the Earth People. They expect nothing but the best from their technicians and want nothing but good work for their customers I recommend them 100%.
Our freezers stopped working and Carter Services was able to respond to our request within 1 day. Unfortunately, the technician (Scott) was running late to the appointment but he was willing to come after hours to fix the freezers anyway. Scott was very nice and apologetic for being late and was able to perform the servicing without any problems. He even looked at the fridge filter to make sure we didn’t have problems with that too.