
- Country: England
- State: West Midlands
- City: Rugby
- Address: 164 Lawford Rd, Rugby CV21 2HL, UK
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Had a new radiator fitted recently by Custom Heat. Fantastic service from start to finish! I’ve used a lot of tradespeople in my recent project and Custom Heat outshone them all- on time, clear communication and very knowledgeable, friendly and tidy workmen. Would highly recommend
Professional service from start to finish! We chose Custom Heat to fit our new bathroom as they had come recommended by friends. The whole process (from quotation, to schedule through to install) was slick, whilst we felt that our individual needs were listened to and met making our experience feel very bespoke. The team were polite and respectful of our house - ensuring they kept the work area as tidy as possible and cleaning up as they went (which was really appreciated). Communication throughout the project was easy and we were kept informed so we knew exactly what was happening and when, and the team kept to the schedule agreed at the start so there were no surprises. I would highly recommend Custom Heat for bathroom installations and would definitely use them again in the future for any other plumbing or heating requirements.
Work completed to a very high standard. Excellent communication providing names of engineers and time of arrival. Answered any and all queries promptly. Work completed included removing existing boiler and installation of a new boiler at a new site, refit of main gas pipe work, installing two new radiators and upgrading pipe work throughout. We were very pleased with custom heat and would have no reservations in employing them for future projects.
After fitting a new boiler in Feb 2019, I was pleased when without hesitation the firm checked for me the source of a small leak in the garage....which was possibly from another origin. David Hadlow recommended a good brand of repair kit - flashbond - after checking the most likely cause. He arrived 8am sharp, fully notified/reminded on previous days. Good aftercare.
Excellent service. Efficient and polite engineer. Thought we had a possible gas leak and they responded within 5 minutes. Can not fault their service in what could have been a disaster