
- Country: England
- State: East Midlands
- City: Nottingham
- Address: 92 Rolleston Dr, Arnold, Nottingham NG5 7JP, UK
- Store
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
My experience with T&S has been fantastic. My boiler had broken down and was looking at a substantial amount of repair costs. However I had been recommended by a friend to contact T&S, they came out swiftly and was able to offer great advice and a great solution that would be more cost effective. Staff were very professional and kept me well informed throughout the service. I would highly recommend!
Absolute cow boys! Was working on a property next door to me when one of the builders fell through my roof (accidents happen i understand this). I came home to find my house full of debris, the whole upstairs of the house was ruined and required decorating, carpets replacing, curtains and bedding ruined etc. No note through the door, no phone call not even let the neighbours whos house they had been working in know they had fell through my roof from his loft space (as if someone wasnt going to notice a 6 foot hole in there roof and 100 years worth of sut and debris). After a few phone calls and getting the police involved (police classed it as breaking and entering as although it was likely an accident, no attempt to inform me had been made) they finally agreed to put things right. They send two lads from next doors build round with a cheap vacuum to try and clean up. They made it worse and spread the sut all over the house, so me and friends spent a full weekend cleaning the mess, throwing away ruined items etc. Now t and s have agreed to the following: replace carpets, paint and decorate and clean the house and other carpets through out. So far, 4 weeks later iv had no cleaner, none of my ruined items replaced, a decorator came last monday, started the painting then left and hasnt been back to finish. Carpets cant go down until decorating has been done and no one at t&s will get back to me. I will attach photos of the damage they have causes and the state of the house they have left me in for 4 weeks now after making promises to resolve this asap! Im not even a customer of this company they have ruined my house and seem in no rush to resolve it! I also have cctv of there “employees” up and down my garden looking into my windows and sheds on the garden, when they had no reason to be there at all. So not only do there team trash peoples houses they arent working on and dont feel like they need to report it, they also deny it until they are proved wrong, they wont repair the damage caused in a timely manner or even let me know when it might be done (means taking even more unpaid time off of work!) and break any promises made, there staff also trespass and go looking through your stuff when not around. I will attach photos and cctv to show all of this when i can get to a pc. Avoid these like the plague!!! All the damage and mess they have caused to me and i wasnt even a customer! Imagine letting then have free reign of your home!? The mess damage and potential missing items from the crooks they employ! All the good reviews on here clearly From staff and friends. Even the neighbour who has these in for work has complained about the unprofessionalism, and the shoddy work completed!
Boiler service identified a part had to be replaced. Been with them for 7 years and found all representatives very pleasant and professional
Had my boiler serviced by T&S as it was old and I was worried it hadn't been checked in a long time. Engineer was very knowledgeable and friendly, took time out of the job to explain all the details of my installation and what I need to keep an eye out for. Will definitely use again when servicing is due again.
I don’t usually write reviews but I have used T&S for my bathroom refit & boiler repair. I must say how friendly and reliable the engineer was and nothing was too much trouble. Work was carried out to a high standard and completed on time. The customer service before, during and after was also very friendly and helpful.