- Country: USA
- State: California
- City: San Marcos
- Address: 500 Rancheros Dr, San Marcos, CA 92069, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I don't where to begin to express my gratitude to Mike! It was Memorial Day (of course it was a holiday) when my emergency happened. I won't go into details; there's just too many. Long story short, I could not shut off the water that was gushing out from the main sprinkler line in my front yard. I called Mike and he answered right away. The only thing I could say is HELP, I can't shut off the water! He asked me to text him a couple pictures of the problem I was having, which was great because now he could see what was going on. He calmly walked me through each step over the phone on how to shut off the water from the main box at the street, as he put it "let's stop the bleeding first and then we can fix the problem". He was at my house 20 minutes later and replaced a the shut off valve. He made it look so easy! Bleeding stopped and problem solved! This company is top notch! If you have a problem or need work done big or small call Proactive Plumbing!! You will not be disappointed!!
Great service, very professional. Called Protective Plumbing early in the morning (5:30am) for a leaking kitchen sink shutoff valve. Was very happy with the service and price. Thank you Protective Plumbing (Mike).
Great service. Had them out on a Sunday after I put a hole in a pipe while installing a shelf. Very quick, very professional, and fair pricing.
This was my third time using Proactive Plumbing. Mike and Colin made a great team! They were in and out and had our issues sussed out and fix within 30 minutes! They were prompt, friendly and thorough! Definitely my first choice when it comes to plumbing issues. I’d give them 10 stars if I could!
I would give 10 stars if I could. Mike was phenomenal! Detailed, efficient, friendly, thorough and personable for a competitive price. Took the time to answer questions, show us what he was doing, and made sure we were satisfied with his service. Will be my go-to plumber from now on! Thanks Mike for your outstanding business.