
- Country: England
- State: West Midlands
- City: Birmingham
- Address: Telsen Industrial Centre, 55 Thomas St, Birmingham B6 4TN, UK
- Store
- Monday: 7:00 AM – 11:00 PM
- Tuesday: 7:00 AM – 11:00 PM
- Wednesday: 7:00 AM – 11:00 PM
- Thursday: 7:00 AM – 11:00 PM
- Friday: 7:00 AM – 11:00 PM
- Saturday: 7:00 AM – 11:00 PM
- Sunday: 7:00 AM – 11:00 PM
For anyone who is in need of a gas engineer/boiler; look no further than Pard Shocker! Upon moving into my new property, we had the nightmare of having no hot water from the combi-boiler. My Local Maintenance were instructed and quickly dispatched Prad. This was the second time I had met Pard, after initially servicing the boiler at a previous property I rented, whereby he did a fantastic job and the boiler worked like a dream. However, this review is not about the previous property, although doing a fantastic job, it’s the fact he went above and beyond at my latest property that prompted me to write this. Having no hot water for a couple of days Pard initially serviced the boiler, given that the property had been vacant for a good few months, the initial diagnosis was that a thorough service should have it up and running. However, despite having a full service the boiler still did not work. Pard then replaced all parts he thought may have caused the issue, but still to no avail. Despite this, Pard persisted with working on the boiler until the problem was resolved. What most impressed me about Pard was that he stayed well beyond conventional working hours to ensure that we had hot water as he genuinely wanted it fixed for us. What makes this even more appreciated, is that there were no hidden charges and he was not obliged to carry out these additional checks. Even after resolving the problem, Pard kept in touch to make sure the error did not persist. As someone I trust, he is my first point of contact with similar such maintenance issues and I have also referred him to my parents to install their fireplace! Thank you Pard!
0 stars. Don't bother if you value your house or property. Terrible service, poor expertise and 10x more expensive than other local companies. Leaves you in a worse situation than the state they were called to 'fix'
Had these guys out on Friday night when we had a leak under our bath. Plumber came out and fixed our problem when others I tried were refusing to attend till the morning.