West Bay Mechanical Ltd

We have had our hvac system serviced for the last four years and have had prompt and friendly service. Very happy with this company. They also diagnosed a problem we had last year and fixed it promptly. Our Carrier brand heat pump has been giving us 11 years of service with only the one repair by having yearly inspections.

Definitely recommend. From the initial visit for the quote, through the install done by an extremely competent team, it was a pleasure to do business with the West Bay team.

We have used this company a few times. I must say that the service has been exceptional. When we had a problem with a part for our hot water tank. It was suggested I follow up with the manufacturer for warranty. The following day I received a call from the service guy. He had taken it upon himself to check and found out the part was under warranty and went ahead and ordered it. When it arrived I was contacted and he came to replaced the part. We have had an issue with our furnace, I contacted the company yesterday and they sent a service guy, and it was found out there was an issue with the circuit board, but the store who sold the part were closed. He was up earlier then usual today, contact the store who sold the part and was at our house by 9 replacing the faulty part. This was all done despite the snow storm and treacherous roads. Again I could not say enough of their wonderful service

Excellent communication, quick to answer questions and excellent technicians . Very happy with the whole process

All in all it was a very good experience. From the first day in the shop the final installation the team was very informative, explained the whole procedure in great detail that we could understand. West Bay we’re very professional people to deal with. When the job was completed they cleaned up after. They were polite when talking to us and did not disrupt our schedule at all. I would highly recommend West Bay Mechanical Ltd to anyone.