- Country: Canada
- State: British Columbia
- City: Victoria
- Address: 2665 Sooke Rd, Victoria, BC V9B 1X3, Canada
- Store
Gilmour Plumbing is awesome. Lane and Jessie zipped right over in one of the trucks and changed my hot water tank. They were knowledgeable and super friendly. Thank you Dean for sending such good plumbers.
Worst customer service ever, avoid at all cost. The company does not care about their customers. I won't go into the details, but they have too many businesses and they don't give a damn about what they do wrong.
Called to inquire about changing out BBQ hook-up from single to dual connection. Receptionist took my number stating Dean would call me back. Never heard back from him. Called back later to be told they (and Dean) are really busy and I should try to emailing my request in. Clearly a company that doesn't care about customer service.
