- Country: Canada
- State: British Columbia
- City: Kelowna
- Address: 112 - 2280 Leckie Rd, Kelowna, BC V1X 6G6, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
A friend of mine was awed by the care and consideration shown by Mr. Rooter staff when their backyard needed a complete septic replacement. The site was left in a pristine condition, including leveling out of the landscape and sweeping all dirt from pavement. So when we needed a plumber 5 days ago, for a difficult clog in our kitchen sink, we called Mr. Rooter. We were very impressed by the attention and care taken by Ryan and crew: from the white sheets laid down to protect our kitchen floor, to the equipment on hand to unplug what turned out to be a 45' plug at the end of our kitchen sink drain (no wonder our own efforts failed!), to the spraying and wiping down of our kitchen cupboard, all in 45 minutes and on the day I called, all we can say is Wow! Definitely recommended.
Excellent experience! From the initial contact to the job being completed, I was given friendly and professional service with a sense of urgency and great communication through the whole process. Ryan was efficient, clear, and left the site cleaner than it was when he arrived. Strongly recommend!
Great experience from start to finish. Called them after hours for a semi-emergency. I had a kitchen sink backing up with water from 2 floors above me... a clog in the stack. The person I spoke to on the phone was helpful and got back to me very quickly to let me know when I could expect a tech to come out. Greg arrived within an hour, did a thorough job of cleaning out the problem spot with his power auger, and left the area as neat as when he found it. Great guy. Couldn't be happier with the job done.
Hi I have used this company three times and I am very happy with the level of service. Ryan Simpson came out today on a holiday to fix my issues. He was very knowledgeable and friendly. He was quick and offered some great advice in how to remedy future problems. Thanks Ryan, great service and highly recommended.
Scott assessed the dated 1960’s installation of our system and vastly improved, simplified, and modernized the system while correcting the original problem. Absolutely professional service, and affordable! Well beyond my expectations . thank you Scott!
