- Country: Canada
- State: Saskatchewan
- City: Regina
- Address: 1561 Toronto St, Regina, SK S4P 1M1, Canada
- Store
- Monday: 7:30 AM – 4:30 PM
- Tuesday: 7:30 AM – 4:30 PM
- Wednesday: 7:30 AM – 4:30 PM
- Thursday: 7:30 AM – 4:30 PM
- Friday: 7:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Recently, the overflow thermostat gave out. There was many gallons of water all over the finished and carpeted basement. They came within an hour to repair and everything is good again. Surprisingly enough, they are not responsible for any water damage. This amazes me. Please read your contracts carefully, before signing.
Great company they take great care of there customers. Always dependable
We just recently bought a new house with a water heater rented by Heath, which my boyfriend who is a plumber noticed was installed wrong back drafting the carbon monoxide from the furnace into our basement. Heath took no responsibility saying they did not install the tin work only put in the water heater and it's been like that for a while. With them being the professionals I figure they should be the ones making sure it is vented properly. The first service guy was pleasant and said he would get the manager to get someone to come out and fix it. A week later a service guy came to fix it and left dust all around our water heater and fixed part of the tin work but we are still unable to turn the ball valve. I talked to the manager Larry to let him know of these concerns and he was defensive saying that he had seen pictures of the work that was done and it was up to his standards plus the service guy was the best they had. I let him know that as it stood my boyfriend would have to fix the poor work done. Larry pipes back that he has 50 years experience and there was nothing wrong with the installs. If you have no plumbing experience you probably dont want to go with Heath as their best installer does sub par work! We will now go with Mr. Rooter as their plumbers take more pride in their work.
Rented water heater for 12 years,woke up yesterday the bottom gave out and water on the floor. Called when they opened. Lady was nice,sent someone out within the hour. He said I need a new one,few hours later they were hear and swapped them. nice guys,quick,laid down some runner so as not to wreck my hardwoods. Had a hot shower by supper.
Quick service call and no hassle install.
