Town & Country Plumbing Heating Electrical

I had THEE best experience yesterday when calling in to have my air conditioner fixed. Although I was not able to get it done right away as you were booked I have to tell you from all the places I called (over 10) yours was the best experience. From giving me detailed info from the beginning, the in-line process, upfront pricing and courtesy. Honestly, top notch. Hoping to use your services in the future.

I call to inquire some service done for my house and the person on the phone was extremely rude! Hang up on me while I was still talking and told me to call her back! When I called back again nobody answer the phone at all!!! What a waste of time. Go with someone else who have better manner.

Workmanship wasn’t warrantied, they forgot to screw the water intake into the water heater when it was installed. It blew off when we weren’t home, thankfully we had friends that were staying there or our basement would have flooded. Then we called to complain that we were going to even be charged and the woman on the phone was completely rude. Have used them before with no issues and helpful staff not sure what’s happened but their customer service is not there strength any more. I get that you can’t warranty everything and things happen, no ones is perfect, we’re all human. But we’re away and already in a stressful position because we’re not home to deal with this issue and the company we call that we trusted is rude to us, unacceptable!

I'm extremely happy with the service I received today. Hourly rate is less expensive than the other 4 places I called. Receptionist was very helpful and polite. They're extremely busy this time of year but was able to fit me in and called me before they came out. The HVAC technician "Justin" was friendly fast and fixed my issue and explained to me what it was. He explained some extra services they provide in good detail but wasn't pushy at all. He was just informing me of my options and said I have 30days to review if I'd like to take advantage of the preventative maintenance program to apply the savings on my bill. I would absolutely recommend Town & Country Plumbing Heating Electrical. I hope this review comes in handy for someone else and I'm sure you will have a good experience. On a side note, thx again to Justin for his quick and professional service on my central air conditioning. Cheers :)

Town & Country is by far, the best company to deal with for anything in your home or business. I have been using Town & Country in my home for years and because of the great work and service that they provide, I also starting using them in my place of business as well and true to form, they exceeded my expectations in that regard as well. I had used other companies in the past, but not one compared to Town & Country. I have used them for Plumbing, electrical and heating/ air conditioning and always the same result, PERFECTION!!! Thank you, Town & Country, for providing honesty and professionalism in an industry that often disappoints in those areas. I have been using your company in my home and business since 2010 and you have always been there for me. I have also recommended your company to other friends and businesses and you are batting a 100% with them as well.