- Country: USA
- State: California
- City: Gardena
- Address: 125 W Victoria St, Gardena, CA 90248, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Terrible SUPPORT. They talk about Apex Live Support with an online chat thing and they never answer. It says, each and every time that you are number 1 in their queue but also send a message, canned response by the way, that say they are busy with other customers and to just send your email address. I think that they are using live support as bait to get you to give up your personal information an email address for other purposes. They do not answer the chats, they do not answer Facebook messages or posts. So, if you bought their products expecting support, good luck to you! I would advise purchasing another brand
Love it! ???? We bought this filter a month ago. So far we love it! It totally took away the chlorine taste. We are renting right now so we bought this model but when we move into our more permanent home I will purchase the reverse osmosis for a couple of hundred dollars more.I feel that it would meet more of our health conscience needs.
We've had our RO system about 10 years, and it works fine. Apex has been a reliable support for maintenance parts and advice.
Great Company, love the Filters and the customer support is outstanding!
Ordered March 2nd for my bday, clicked 2 day shipping, showed up March 17th missing faucet and hardware so unable to install and customer service has been extremely difficult to deal with. So disappointed
