
- Country: USA
- State: California
- City: Gardena
- Address: 14401 S Western Ave, Gardena, CA 90249, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Quick, efficient, professional and friendly. They came quickly due to a sewage clog. Did what they had to do. Most importantly their charge was very reasonable on an emergency! I highly recommend.
We called Rooter Hero Plumbing to unclog a toilet. The technician told us he needs to sent a camera to find out what the problem is. The charge was $285. After he sent the camera he said he needs to use another device to try to unclog it which would cost around $1200. That is when we asked him to leave! So, we paid $285 for nothing! I called their dispatcher again and explained the situation. All she was able to offer was “I’m sorry.”
I live in an older house a the plumbing has some issues. This Friday the kitchen drain was clogged. I found rooter hero online and noticed that the had a special rate and the were licensed. It was easy to schedule an appointment and Eric showed up on time in less than 1 hour. He was very pleasant and was neatly dressed. He got right to work. Unfortunately my drain lines were very clogged up. Eric called another service supervisor, Mathew, and he ran a camera into the line. Needless to say the drain was completely closed. We talked about options and decided to get the lines pressure cleaned. That did the trick In about 1 hour all the lines were cleaned and running better than ever. The price was reasonable. The guys were professional, courteous, and did a first rate job. I would highly recommend Rooter Hero
Better than Fantastic. Fast, Professional, and Done! Absolutely will add to my personal list of Companies and People I recommend from Personal Experience. Thank You!
Even though they couldn’t get to the clog, they were terrific in reviewing all the alternatives even if it included an option outside of their company. Incredible service and professionalism. Matthew was an excellent manager of the job.