- Country: USA
- State: California
- City: Napa
- Address: 901 Enterprise Way a, Napa, CA 94558, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Water heater burst at 8 am, got a hold of a plumber by 8:30 and a new heater was installed by noon. These guys are good.
The worst. I outfitted 3 bathrooms - 2 showers, 1 show/tub combo, 4 lavs - from them. Called when I needed a replacement cartridge for a leaking faucet and was advised they no longer carry the brand. I had to contact the manufacturer in Germany to get the cartridge. Then the diverter on the shower/handheld broke - again, they no longer carry the brand. After receiving not so much as a reply to my message for several months, I finally was able to connect with someone who was "researching" the possibility of getting a replacement that would work. I advised I'd be willing to replace the entire valve in order to not have a hole in the wall of my shower. It's now been 8 months and I can't even get a return phone call. Bottom line, great on sales, the worst on service.
Called on a Saturday, came out in less than an hour and was able to fix my problem in about an hour. I had another plumber come out beforehand and he couldn't fix the issue. Steve Silva plumbing was friendly, knowledgable, and professional. They will get all my business in the future.
Fast service. Friendly and professional plumbers!
Awesome & friendly service. I called with a water heater problem at our business, they were here FAST and got it fixed in a flash. Thank you Zach and Steve Silva Plumbing, you're the best!
