Roto-Rooter Service

5 reviews
  • Country: USA
  • State: Washington
  • City: Kennewick
  • Address: 801 S Steptoe St, Kennewick, WA 99336, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
debbie robertson
17.07.2019

Suddenly all of our drains were slow and threatening to back up. It was on a Saturday and we had a house full of company, plus more arriving Sunday for a birthday brunch. Kitchen sink backup would mean no cooking or cleaning. My regular Company was no help at all so I called Roto Rooter. Within 15 minutes the tech (Chris), Called back, and within 30 minutes he arrived, diagnosed and remedied the problem. He was very knowledgeable and A great communicator. He explained what happened, & why. He also offered suggestions on what we might do short term and long term to keep our system running well into the future. We scheduled him to return on Wednesday and he and Tyler quickly and professionally performed a maintenance and demonstrated the before/after using a lighted camera scope. It was remarkable how knowledgeable Chris is. We. Appreciated that he gave us the pros and cons of various options, so that we could make an informed decision. Your company will now be our go-to for septic questions and service!

yada b
16.08.2019

I was very happy with Tyler’s honesty. After 30 minutes he called his co workers. Chris and Dylan showed up and in about an hour got my basement drain to work properly. They are very informative of what the problem was and tips on how to prevent future problems. I was also very impressed on how well they all worked together as a team. The pricing was fair and work professional.

Barb Roberts
27.08.2019

Excellent prompt service, very friendly service rep. Best of all problem fixed under an hour! Thank you

Tracey B
18.04.2019

Chris, Tyler and Paul were all great. Had a plumbing blockage after hours. They called and showed up when they said they would. Fixed the problem quickly. Very knowledgeable. Friendly and polite. Upon learning I had a septic system that had not been pumped in 20 years they recommended that I schedule that service. Learning that this was a service provided I scheduled immediately. Chris and Tyler found my septic system. They promised to show up with Paul for the actual pumping the next day. Paul and Chris both called as promised before arriving . All three guys professional and got the job done quickly . Paul drew a map of the septic location and provided me with a copy. They were all great and I would call on them again.

J Droid
04.07.2019

This is a professional outfit. I especially appreciate the clean and courteous staff they send. I know the two times I've had to call them for roots in my pipes the service is prompt and the price is right. I don't feel like they're trying to push extra stuff I don't need and have recommended them to my brother who owns a Kennewick restaurant for pump service. Thanks you guys!!

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