Home Services at The Home Depot

5 reviews
  • Country: USA
  • State: Virginia
  • City: Alexandria
  • Address: 400 S Pickett St, Alexandria, VA 22304, USA
  • Store
Phone number
Working hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 8:00 AM – 8:00 PM
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5 Review(s)
Eric Gallant
26.07.2019

Horrible the supervisor does her best to do the least. I asked for her name to complain and she called the police after refusing to give it to me. I video taped it and took pictures. She accused me of stealing a thermostat over christmas cause I couldn't find the receipt. I was a customer at that location for 2 years. I always got along with everyone. I'd like to add it wasn't anyone else's fault. Just her. Shes the problem not the solution

david law
28.02.2019

I had to delivery here when I got here there whole back of the store full of pallets of mulch. There was Zero room for me to maneuver my full size tractor trailer into a dock. What I tried talking to the people in the back they start running their mouth saying I see other drivers do it and I must be new or not know how to drive. Granted there is for Docs however they are particular on which doc I was too back to. The most rudest people I've ever encountered.

Jarrod Hills
22.10.2016

Terrible store. Avoid any and all services offered, no matter how good they look. Had a mild kitchen refresh done and was sold by their kitchen counter department. All incompetent. They inputted our accurate dimensions incorrectly so quoted a good price. Upon delivery, the price doubled due to their error. When confronted, they lied and blamed it on us. Do not trust them and their untrained kitchen department staff. They lied to the regional manager to cover their mistake (one they admitted to over the phone numerous times) and then to the BBB when a complaint was filed. Classic dishonest bait and switch.

Ryan N
16.05.2015

Pretty terrible experience. Spend the extra money to get service elsewhere. I ordered expensive blinds through the Home Depot as they were hundreds cheaper then specialty shops, I wish I had paid the extra money. The blinds were delivered ~6 weeks late due to some miss communication between Home Depot and their supplier. However Home Depot never did ANYTHING to correct it, I had to continuously call the store, supplier, and Home Depot cooperate offices. After I finally received the blinds, they are the wrong size (to long to fit in the window sill) and the were installed at an angle and not flush with the window frame. However my experience with the store was so bad, I do not want to engage them in order to fix it. Home Depot promises a lot but when they get your money they do not care about providing services. The store took no responsibility and kicked the can down the road. I would have paid double the price for these blinds to get them done right, without all the hassle.

Stan Smith
17.11.2015

Had a very good experience with the purchase and installation of a new carpet. All thanks to the store employee Fatima from the flooring department. The installation subcontractor was also great, on time, and very professional. Thank you all very much!

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