- Country: USA
- State: Texas
- City: San Antonio
- Address: 11210 West Ave, San Antonio, TX 78213, USA
- Store
- Monday: 8:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 7:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 12:00 – 5:00 PM
- Sunday: 1:00 – 5:00 PM
I called to schedule an appointment and spoke with David. He said he would call me the following morning for an accurate time Juan (the owner) would come to my residence. I never got the call that morning, I called David back to get a status and he indicated he forgot and seemed not to care. I asked if should just go elsewhere for services and what he said is why I am leaving this review. He said "Yes, because we are too busy to schedule an appointment for you". who does that that? oh, I know, Gallos Plumbing, don't waste your time on this company. I contacted another company and I will leave their review here so that you can contact them instead. : )
What a great company!! They are honest and experienced. We will certainly use them again and refer them to our friends and family. Our shower started leaking and needed the cartridge replaced. We weren't able to replace it ourselves so we called out another company who came out and without touching anything within 3 minutes told us it was going to be $700 to repair it as they needed to go in the drywall and replace everything because the cartridge was not going to come out. We were blown away. We called Gallos Plumbing and the owner, David, returned our call at 9:00 pm at night!! Without any promise of what we were going to do he spoke to us for about 10 minutes explaining different options. The next day we had Gallos Plumbing come out, Joaquin and Jonathan, and they said first let us see if we can get that cartridge out for you before we even look at opening everything up. Within minutes they had it out and were able to replace it and put everything back together. They were awesome!! They saved us hundreds of dollars and really rescued us from a bad situation. Even if we had to have had everything opened up and replaced, they beat the other ripoff company's quote hands down. What a refreshing experience! We will be calling them first next time we have any plumbing needs and will definitely refer them to friends and family. Thanks David, Joaquin and Jonathan!!
I've used them twice: once to fix a clogged sink, and once to install a toilet. They always show up on time, and are very professional. Definitely recommend.
Had used them work was completed in a timely manner, and prices were fair kept me in my budget.