Casa Mechanical Services

Evan, Paul and the entire team done an excellent job installing our new AC system. They were very professional and went above and beyond and met every expectation and more. The variable speed Trane system they installed is awesome, keeps our home very comfortable and its extremely quite. They were also very competitively priced compared to the competition which made the entire experience even better. I would highly recommend Casa Mechanical.

The experience with Casa was excellent from the bid we received from Blake early on, to the exceptional work done by Dennis and Cole to install a 1-ton mini-split system with cassette in an apartment we have on our property. The craftsmanship was super, they cleaned up everything and made sure we knew how to run the system and take care of it. They even took care of another issue we had with a thermostat inside of our home while they were there, going the extra mile. I would recommend Casa for anyone looking for a quality HVAC company to work with.

I have to give Casa Mechanical a more than 5 star review. Sandy in the Round Rock office took VERY good care of me!!! Our AC went out and they couldn’t get me in for a week because of their work load. Well, Sandy was able to fit me in the next day because of logistics, so it works out great!! I have done a lot of business with Casa, and they do not disappoint!! Sandy will do what ever it takes to get the job done, and have the best customer service in the industry. I highly recommended Casa to everyone that needs HVAC and plumbing done!! They simply are the best, especially Sandy!!

Without a doubt, Casa is the most superb, professional, knowledgable and accommodating in the plumbing business! We had our house on the market and no longer living there. During inspection it was reported there was no hot water. We had ongoing issues with one particular water heater, but were insured it was fixed (after inspection). Just 5 business days before we were scheduled to close on our house, we discovered there was, once again, no hot water! Understandably, I was extremely upset to the point of tears as the buyers could have easily backed out of the transaction and/or sued us if we didn't disclose and get it fixed before closing! This would have left us in a financial ruin! The warranty on our hot water heater had also just expired! Due to the short notice of only 5-4 days to get this turned around, I reached out to an executive team member who not only got someone out the next day....but replaced the water heater for no additional charge!!! My husband is a retired plumber and even he was shocked...had never heard of such wonderful customer service without any hassle! Their customers truly do come first! Thank you Casa and team. I'm just so happy and relieved to know you installed the systems in our new house build. I'm even going to start another regular service contract with y'all!! Thanking you and God bless you!!! Suzanne & William

I am very disappointed with the level of service that I had received throughout multiple visits while both under my house warranty and after it had expired. Ever since I moved into my new home, I have had to call out a service technician each summer for a mechanical failure. With this being the third year I had the same mechanical trouble with my AC not working fully. Either it would only work upstairs, downstairs or not at all. Each time the technician would come out they would spend less than an hour turning things off and back on in sense resetting the system. This treated the symptoms only and not the actual cause. Fast forward to this this summer, same issue with my AC not working. I called to have a tech come out to look at the device. He spent about a half hour at my place for which I was charged $105. The only thing he did was power the unit off and back on and replace the thermostat. This was on a Thursday. I find out later on that Saturday the AC goes off entirely. I had made an attempt to get a tech out again but schedules conflicted, and I missed the window. I called a different repair technician who was able to come out the same day. The individual spent well over four hours working on my unit to make sure it would start to work. He even ended up having to call in his boss to find out what was going on with the system. As it turned out, multiple issues had occurred including lose wires, a broken board, and low on coolant. They explained to me to get everything up and running with replacements it would be around $1000. I was very upset to hear the number. In all the times I had someone come out to look at my equipment from Casca Mechanical, not one agent went the extra mile to find out what was really going on with my equipment. If they had, I can't help but think the repair bill would have been less or even none at all. It is very frustrating that I live in a brand new house with everything being just over three years old and already a major competent has broken down. TL:DR If your AC breaks down under warranty with Casa Mechanical, call a real technician to come out and look it over. Better to pay a service call around $89 than to have to fork over a $1000 due shoddy work.