
- Country: USA
- State: Texas
- City: Mckinney
- Address: 1918 University Business Dr #506, McKinney, TX 75071, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
This company is exactly what’s wrong with American customer service. Medlock installed a tankless water heater in our new-build dream home and only 2 years later, a pipe connected to it leaked into our garage. When I called for service, they told me to call someone else because of an “ugly separation” they’d had with our builder; said they “won’t touch” any houses associated with him. Also, they only guarantee their work for one year. I can see why. If you want to be treated horribly for asking them to fix their own plumbing, Medlock is your plumbing solution.
We had a water pipe burst in our office, called around a few places and Medlock was the first and pretty much only person to get back to us immediately. Since then, when I call to ask about something simple, they walk me through how to fix it ourselves. A+ Service.
Knowledgeable and reliable! Recommend Medlock highly to anyone with plumbing needs!
I had a plumbing issue the day after Christmas. Medlock was quick, professional and very reasonable. I don't write reviews unless the service is EXCEPTIONAL - these guys will get my business in the future.
Very easy to schedule. Very polite technician. Quality craftsmanship.