
- Country: USA
- State: Texas
- City: Austin
- Address: 694 Old Manchaca Rd, Austin, TX 78748, USA
- Store
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 9:00 AM – 5:00 PM
2000 Windy Terrace BLDG 7 STE A, Cedar Park, TX 78613, USA
- 5 reviews
Wonderful company! Jake was able to quickly make it out to our home after our AC went out on a 100+ degree day. He was friendly, knowledgeable, and honest. I have worked with other companies that were not up-front with their pricing, but Jake charged me exactly what he told me during the rough estimate. He switched out only the parts necessary and didn't try to up-sell me on a whole new system. He also educated me on our unit while here so I can better understand things should there ever be another problem. I'll certainly do business with Jake and crew in the future and will highly recommend them to our neighbors as well.
Jake at Citywide was in the area working on another house when I asked him to look at my A/C and water. They were much more reasonably priced than some of the others I talked with and were incredibly fast and friendly. Had everything switched out the next day. I had some follow up questions and have always gotten replies within hours and fixes as fast as it would be possible to get them. Definitely recommend Jake and Citywide for A/C or water heater needs!
Requested service and they were going to charge a $59 fee just to come give me a quote for simply replacing a shower head/arm in a 4 yr old home. I wouldn't have minded if they could have at least given a range over the phone but she said she couldn't. AND, they also do not substract the $59 from their total bill if you use them. So, if they had come to the house and quoted me a fee 3X the going rate for the area and I said no they still would have charged me $59 for the pleasure. NO THANK YOU. Bad business and I am tired of bad business practices.
Mike and his crew are amazing! Easy to work with, fast to fix the problem, and they really take care of us every time we need something!! Thanks for years of excellent service and knowing that you’ll be there the next time too!
I needed some plumbing work for my water pressure reducing valve. Efrain came out to my home and was super efficient. My water flow was back to normal. Efrain was super friendly and explained everything. I would definitely recommend City Wide Services to my friends.