MacLin Plumbing Co, Inc.

Not sure about the veracity of people leaving negative reviews, I had the complete opposite experience. Today, my upstairs toilet overflowed. Checking the tank, it was filled with a sand-like substance. Checking all of the facets, they all quickly lost water pressure. I don't know anything about plumbing, so I assumed that I had a burst pipe. I requested a service via my homeowner's warranty, and chose MacLin because they were a local company. I called them a short time later, because I thought that my warranty company's description didn't adequately convey the urgency of the matter. I talked to the man who answered the phone (didn't get his name), and he had me do a quick check of the yard for any water leaks (indicating a burst pipe). When I found none, he quickly (and accurately) identified my water softener as the issue. He walked me over the phone on how to bypass it so I could get water to the house again. He also instructed me on what I needed to do to clear the facets to get them working again. 15 minutes later, I had water restored to the entire house. It was only one experience, but it was an awesome one. Will be calling them again if I ever have further plumbing issues.

Beware! Do not use Maclin plumbing. They will waste your time and do not do the job right. I requested them to come out they looked at the job and said they could not fix my clogged toilets and sinks. Jr will waste more time telling you that he can’t do it than to actually do it. Save yourself the time and energy and call a different plumber.

I wonder how much they are paying a company to write good reviews for them. Based on my experience with them they are the worst of the worst. No customer service and I doubt that they are even real plumbers. It cost me more to have someone else do over their work than it would have cost if I had hired someone competent to begin with. That pretty much tells you all you need to know!

Matt knows what's up. He's full of info and happy to answer all my questions. Also, the dog likes him so I know he's cool. Maclin does a great job right the first time. Highly recommended.

Jerry was on time and did great work in very professional manner. He was very nice, helpful and informative, as are all of the MacLin professionals that have been at our house.